FULL CLIENT SERVICE LISTING
ADMINISTRATIVE SERVICES
o Data entry
o Resumes/CV creation
o Proofreading and editing
o Document conversion
o Creating templates, checklists, and spreadsheets
o Creating PowerPoint presentations
o Creating monthly reports (invoicing, marketing, activities, tracking)
o Direct mailings
o Calendar management and integration
o Virtual phone system setup
o Voicemail greeting creation and implementation
o Document/Manual & Handbook creation
o Scheduling meetings/appointments and then uploading them directly to your online calendar
o Email Management (clearing out, flagging and organizing your email inbox)
o LeadPages creation and implementation
o Toll Everywhere creation and implementation
o Product launch management
o Designing and formatting slideshows for your event
o Transcribing conference notes, audio and video files
o Podcast submission
o iTunes channel setup and implementation
o Press release writing and distribution
o Tax Preparation
o Booking for live performances, speaking engagements or public/private events
o Adobe Photoshop editing
o Video and audio editing
o Payment and refund processing
o Processing, shipping and tracking orders and inventory
o Event planning
o Travel coordination
o Survey Monkey/Jot Form form creation and implementation
o Microsoft office suite functions
o Webinar and Video conferencing setup and implementation
o Article submissions
o Research projects and more...
CLIENT CARE & PERSONAL CONCIERGE SERVICES
o Event planning
o Gift purchases
o Travel arrangements
o Dinner reservations
o Mail hold/forwarding services
o Filing tax documents/returns
o Movie, theater, concert reservations
o Locating hard to find and rare items
o Party planning
o Holiday card designing, writing and mailing
o Appointment setting, dispute resolutions services
o Vacation planning
o Local services
o Online client care (email, chat, social media)
o Offline client care (inbound/outbound sales, prospect calls, follow up calls, customer service, technical support calls)
o Virtual phone system setup and implementation
o Physical phone system setup and implementation
o Custom main and voicemail greeting creation and uploads
o Potential employee interviews/screenings and clearance verification
o Reputation Management
o Project Management
o Client welcome packages
o Client holiday, birthday and business anniversary gifts/cards and more..
WEB/GRAPHIC DESIGN & TECHNICAL SUPPORT SERVICES
o Creating visuals and visual quotes for social media
o Creating testimonial photos for websites and social media
o Creating graphics for free reports, documents, thank yous and holiday cards
o Creating visuals for promotions, ezines, and blogs
o Creating marketing tools (business cards, templates, menu boards, forms, workflows, kits, pricing/sell sheets, newsletter templates, business cards, referral kits, flyers, notepads and rack cards)
o Creating logos and website elements
o Branding collateral
o Creating CD labels/cases
o Creating social media networking sites covers
o Graphics
o Fonts
o Layouts/navigation
o Menus
o Effective use of whitespace
o Superior SEO
o Webinar setup
o Copy-writing for webinar
o Design of slides
o Technical support
o Website integration
o Logo design
o Custom letterhead
o Website and email headers, footers, and signature images
o Business card design
o Photo editing
o Signage, banners, booth hangings, etc.
o Fliers, postcards, posters, and other print advertising media
o Gift certificates, loyalty cards, appointment cards
o Brochures, pamphlets, info packages, manuals, etc.
o Menus, coasters, etc.
o Digital magazine, ebook, and newsletter layout design
o Audio/video elements for websites
o Printable content for opt-in downloads
o Freebies, giveaway items (e.g. bookmarks, pens, etc.)
o Address labels, stickers, envelopes, etc.
o Holiday, Thank You, and Celebration cards
o Welcome Kits
o Web hosting setup
o Basic website creation
o WordPress theme and plugin installation + updates
o RSS feed and social networking integration
o 3rd party integration
o Page and post creation and updates
o Formatting and image sourcing
o Comment moderation
o Website copywriting
o Website integrations
o 1Shopping Cart setup and website integration
o 1Shopping Cart customization and branding
o Merchant and payment connections
o Autoresponder and broadcast setup and management
o Customer database management
o eCommerce transaction management
o Email marketing campaign coordination and distribution
o Order and sales tracking and reporting
o Email newsletter template creation
o Preparing and testing broadcasts prior to scheduling
o Affiliate marketing program management
o Manage marketing media
o 1ShoppingCart promotion tracking analysis
o Add to Cart button integration with your site
o Cart testing
MARKETING & SOCIAL MEDIA ESTABLISHMENT
o Copy-writing engaging bios, business practices, and other “About” pages
o Developing FAQ pages
o Electronic Press Kit (EPK) Development
o Sales landing page or email collection landing page copy
o Taking testimonials, editing and formatting them for the highest impact on your website
o Writing engaging white papers and irresistible free offers for email opt-ins, eblasts, and newsletters
o Full website revamps: editing existing copy, adding new copy, and suggesting what might be missing (Read: website audits)
o Copy-writing for Facebook and other social media pages
o Copy-writing blog posts, and articles
o Copy-writing physical and e-books
o Copy-writing new product or services pages
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SOCIAL MEDIA SERVICES
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o Social media planning strategy
o Social media profile/page creation, customization, and optimization
o Social media content creation
o Social media post and visual/infographic creation
o Social media scheduling
o Social media management
o Social media ad creation placement
o Social media insight monitoring
o Social media parties, giveaways, community building activities
o Social media opt-ins
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SOCIAL MEDIA NETWORKING
o Facebook account setup
o Facebook business page customization and optimization
o Facebook cover/avatar creation
o Determining target audience through insight data analysis
o Facebook planning and strategy creation
o Social media content creation
o Social media post and visual/infographic creation
o Social media scheduling
o Facebook ad creation and placement
o Community engagement and outreach
o Facebook campaigns, contests and giveaways
Facebook Ad Services
o Create offers that make your customers want more
o Developing enticing offers to get the highest click-through rates
o Target audience research
o Designing high impact graphics for your advertisements
o Writing compelling ad copy that will keep potential customers reading
o Ensuring your ad graphics and copy meet Facebook’s strict ad standards
o Generating custom audiences based on your existing client email list
o Generating “lookalike” and other demographically targeted audiences
o Identifying ideal customers for what your business offers, and targeting them with specific ads
o Setting up and monitoring ad campaigns
o Optimizing with Landing pages and funnels
o Optimizing ads based on performance data
o Analyzing reporting data to determine which ads are working best for your business and which formats should be used again in future
o Twitter account setup
o Twitter business page customization and optimization
o Twitter cover/avatar creation
o Determine target audience through insight data analysis
o Twitter planning and strategy creation
o Social media content creation
o Social media post and visual/infographic creation
o Social media scheduling
o Twitter ad creation and placement
o Community engagement and outreach
o Twitter parties, campaigns, contests and giveaways
o Pinterest account setup
o Pinterest business page customization and optimization
o Pinterest board cover and avatar creation
o Pinterest planning and strategy creation
o Creating relevant boards
o Curating and creating relevant pins
o Scheduling pins
o Community engagement and outreach
o Pinterest campaigns, contests and giveaways
o LinkedIn personal and company setup
o LinkedIn personal and company page customization and optimization
o LinkedIn cover creation
o Determine target connections through insight data analysis
o LinkedIn planning and strategy creation
o Social media post and visual creation and content curation
o Social media scheduling
o Community engagement and outreach
YouTube
o YouTube account setup
o YouTube channel customization and optimization
o YouTube board cover and avatar creation
o Video uploads and optimization
Google+
o Google+ setup
o Google+ personal and business page customization and optimization
o Google+ cover creation
o Google+ planning and strategy creation
o Social media post and visual creation and content curation
o Social media scheduling
o Community engagement, building circles, outreach
o Google+ campaigns, contests and giveaways
o Instagram account setup
o Instagram customization and optimization
o Instagram avatar creation
o Social media visual/video creation
o Social media scheduling
o Instagram campaigns, contests and giveaways
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EMAIL MARKETING SERVICES
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InfusionSoft
o InfusionSoft account setup
o Importing and maintaining contacts
o Creating and managing follow-up sequences, tags and web forms
o Affiliate program and referral management
o Shopping cart, order and sales form management
o Maintaining opportunity records
o Product creation and management
o Creating and managing emails and broadcasts
o Running reports
o Integrating 3rd party add-ons
o Website integration
o Template design
o Content creation for campaigns and autoresponders
MailChimp
o MailChimp account setup
o Template creation
o Creating campaigns, autoresponders, ezines, and eblasts
o Importing and maintaining lists
o Installing MailChimp opt-in forms on your website
o Integrating 3rd party add-ons
o Template design
o Content creation for campaigns and autoresponders
Aweber
o Aweber acccount setup
o Template creation
o Importing and maintaining contacts
o Creating and managing follow-up sequences
o Installing Aweber opt-in forms on your website
o Creating campaigns and broadcasts
o Integrating 3rd party add-ons
o Template design
o Content creation for campaigns and autoresponders
MadMimi
o MadMimi account setup
o Template creation
o Importing and maintaining contacts
o Creating and managing campaigns and autoresponders
o Integrating 3rd party add-0ns
o Installing MadMimi opt-in forms on your website
o Template design
o Content creation for campaigns and autoresponders
Constant Contact
o Constant Contact account setup
o Template creation
o Creating events
o Importing and maintaining contacts
o Creating and managing events, campaigns and autoresponders
o Setting up and tracking surveys
o Integrating 3rd party add-ons
o Template design
o Content creation for campaigns and autoresponders
o Sales Page Services
o LeadPages
o Optimized Press
o Click Funnels and more...